Privacy Policy

Last Updated: 02/26/2026

Introduction

Offcut Interiors (WA) (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Request a cash offer for your property

Contact us via phone, email, or contact forms

Subscribe to our newsletter or updates

Participate in surveys or promotions

This information may include: name, email address, phone number, property address, and other details about your property and situation.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services

To evaluate your property and prepare cash offers

To communicate with you about your inquiry or transaction

To send you updates, newsletters, and marketing materials (when you opt in)

To analyze website usage and improve user experience

To comply with legal obligations

To protect against fraud and unauthorized access

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

Property valuation services

Email and communication platforms

Analytics providers

Title companies and closing agents

These providers are authorized to use your information only as needed to provide services to us and are required to protect it.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

SMS/Text Messaging Privacy and Consent

Messaging Compliance Statement

Offcut Interiors (WA) is committed to compliance with applicable laws and industry standards for messaging, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, as well as applicable carrier requirements.

SMS Consent Policy

By providing your phone number and explicitly consenting via the checkboxes on our forms, you agree to receive text messages from Offcut Interiors (WA) at the mobile number you provided.

Key principles of our SMS consent policy:

Consent must be explicit through checkbox selection — providing a phone number alone does not constitute consent

Consent to receive marketing texts is not a condition of purchase or service.

Transactional and marketing consent are collected separately

Marketing consent is optional and not required to use our services

You can withdraw consent at any time by replying STOP

Consent is specific to Offcut Interiors (WA) and is not transferable

We maintain opt-in records, including consent type, timestamp, and the source of consent (where applicable)

Types of Messages and Content

We may send two categories of SMS messages, depending on what you opted into:

Transactional Messages (non-promotional):

Appointment reminders and confirmations

Transaction or inquiry status updates

Document requests

Customer service responses

Marketing Messages (promotional):

Special offers and promotions

Market updates and news

Educational content about our services

Referral program information

Messages will identify Offcut Interiors (WA) as the sender.

Message Frequency and Timing

Message frequency varies based on your activity:

Transactional: varies based on your inquiry/transaction (typically 2–10 messages per transaction, may vary)

Marketing: up to 4 messages per month

We aim to send messages during reasonable hours (generally 8am–9pm local time), unless you request otherwise or the message is time-sensitive.

Message and Data Rates

Message and data rates may apply as determined by your mobile carrier. You are responsible for any fees charged by your carrier.

How to Opt Out (STOP Commands)

You can opt out of SMS messages at any time by:

Replying STOP to any message

Calling us at (425) 220-0898

Emailing us at [email protected]

After opting out, you may receive one final confirmation message. If you need assistance with an active transaction after opting out, you can contact us at (425) 220-0898.

How to Get Help (HELP Commands)

For assistance:

Reply HELP to any message

Call (425) 220-0898

Email [email protected]

SMS Data Collection and Usage

When you opt in to SMS communications, we may collect and store:

Mobile phone number

Consent type and timestamp

Message delivery status

Opt-out requests and preferences

Carrier information (automatically provided)

We use this information to:

Deliver requested messages

Maintain compliance records

Honor opt-out requests

Improve message delivery and service quality

Comply with legal and regulatory requirements

Third-Party Sharing (SMS)

Your SMS consent and mobile number are not shared with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your mobile number only with:

SMS service providers and telecommunications carriers that deliver our messages (required to operate the service)

Service providers that help us with compliance, analytics, and message delivery under confidentiality obligations

SMS Data Retention

We retain SMS-related records for compliance and operational purposes, including:

Consent records: duration of consent plus up to 4 years

Opt-out records: retained to honor your preferences

Message logs: up to 3 years for compliance and dispute resolution

Your SMS Privacy Rights

You may:

Withdraw consent at any time

Request access to your SMS consent records

Request correction of your mobile number

Request deletion where applicable, subject to legal retention requirements

To exercise these rights, contact us at (425) 220-0898.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have rights such as:

Access to your personal information

Correction of inaccurate information

Deletion of your information

Opt-out of marketing communications

Restriction of processing

Data portability

To exercise these rights, contact us at (425) 220-0898.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their policies.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the updated policy and revising the “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Offcut Interiors (WA)

18813 Beardslee Blvd

Bothell, Washington, 98011

Phone: (425) 220-0898

Email: [email protected]